Obligation to provide information in accordance with Section 5 of the E-Commerce Act, Section 14 of the German Business Code, Section 63 of the German Commercial Code and the Obligation to Disclose pursuant to Section 25 of the Media Act.
ESAeurope + PSDeurope (with all associated websites) such as training.psd-europe.eu and store.psd-europe.eu + VFBB + EURO-DOGS.eu
Dr. Beate Pottmann-Knapp
Wörthersee Süduferstrasse 181,
9082 Maria Wörth,
AUSTRIA
Object of the association:
Services for Emotional Support Dogs, Psychiatric Service Dogs as projects of the VFBB (Association for Bonding and Relationships between Humans and Animals) and the associated human/animal partner teams
Phone: +43 664 9654601 (Burkhard Knapp – Administrator and COO)
E-mail: service@esa-europe.eu and service@psd-europe.eu and office@euro-dogs.eu
Association number:
ZVR number: 464014981
Professional title Dr. Beate Pottmann-Knapp: Psychotherapist, Psychological Counseling
State of award: AUSTRIA
Year of foundation: 2015
Source: Created with the imprint generator of adsimple.at in cooperation with wallentin.cc
Terms used on the homepage
We endeavor to use only correct terms on our website and in the services and certificates we provide. Nevertheless, some terms require additional explanation. All the services and certificates we provide are exclusively about training and educating dogs so that they can accompany people with proven mental health problems and limitations on airplanes and on general journeys.
PSD – Psychiatric Service Dog (according to USDoT)
Service Dog (PSD)- the term we use outside the USA + Canada for dogs trained and educated by VFBB with a focus on “flying” and “traveling”.
Assistance Dog (PSD) – a synonym for “Service Dog”
ESA – Emotional Support Animal (an animal – not necessarily a dog – that is demonstrably assigned to a specific person with mental disabilities – without its own training)
Declaration “PSDeurope Service Dog / Assistance Dog (PSD)
We would like to take this opportunity to point out that the term “service/assistance dog”, insofar as it is used in our training content, should under no circumstances be confused with the fact that this is a state-recognized training course. We use this term as a translation or further development of the term “Psychiatric Service Dog” and thus document our goal of training service dogs for people with mental disabilities in such a way that they are accepted by international airlines under the term “Servicedogs / Assistance Dogs”. PSDeurope’s training is designed to prepare dogs to fly and travel nationally and internationally in the best possible way. The PSDeurope training concept is not to be confused with the certifications and training content of other relevant organizations. We have taken a different approach here, as we always train human/animal partner teams and not dogs alone.
Liability for the contents of this website
We are constantly developing the contents of this website and strive to provide accurate and up-to-date information. Unfortunately, we cannot accept any liability for the correctness of all content on this website, especially for those provided by third parties.
If you notice problematic or illegal content, please contact us immediately, you will find the contact details in the imprint. We will look into such information very seriously as we are not in any way interested in violating existing copyright or other rights.
Liability for links on this website
Our website may contain links to other websites for which we are not responsible. Liability for linked websites does not exist for us according to Section 17 ECG, as we have not had and have no knowledge of illegal activities, we have not noticed such illegalities and we would remove links immediately if we become aware of illegalities.
If you notice illegal links on our website, please contact us, you will find the contact details in the imprint.
Copyright
All contents of this website (images, photos, texts, videos) are subject to copyright. If necessary, we will legally prosecute the unauthorized use of parts of the content of our site.
If you find content on this website that infringes copyright, please contact us as it is not our intention to intentionally or unconsciously violate such rights.
Photo credits
The images, photos and graphics on this website are protected by copyright.
The image rights are the following photographers and companies:
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- PSDeurope, ESAeurope, VFBB, EURO-DOGS.eu (Burkhard Knapp, Beate Pottmann-Knapp, Andreas Winkel, who provided ESAeurope with photos and content free of charge for further use.
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- In addition, we use freely accessible photos from the platform https://www.pexels.com
Privacy policy
Privacy
We have written this Privacy Policy (version 13.12.2019-121221900) to explain to you, in accordance with the requirements of the General Data Protection Regulation (EU) 2016/679, what information we collect, how we use data and what choices you have as a visitor to this website.
Unfortunately, it is in the nature of the matter that these explanations sound very technical, but we have tried to describe the most important things as simple and clear as possible during the preparation.
Automatic data storage
When you visit websites today, certain information is created and stored automatically, including on this website.
If you visit our website as you are now, our web server (the computer on which this website is stored) automatically stores data such as
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- the address (URL) of the website being accessed
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- Browser and browser version
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- the operating system used
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- the address (URL) of the previously visited page (Referrer URL)
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- the host name and IP address of the device from which it is accessed
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- Date and time
files (web server log files).
As a rule, web server log files are stored for two weeks and then deleted automatically. We do not share this data, but we cannot rule out the possibility that such data may be viewed in the presence of unlawful conduct.
Cookies
Our website uses HTTP cookies to store user-specific data.
In the following, we explain what cookies are and why they are used to help you understand the following privacy policy.
What exactly are cookies?
Whenever you browse the Internet, use a browser. Known browsers include Chrome, Safari, Firefox, Internet Explorer, and Microsoft Edge. Most web pages store small text files in your browser. These files are called cookies.
One thing cannot be dismissed out of hand: cookies are really useful helpers. Almost all websites use cookies. More specifically, they are HTTP cookies, as there are also other cookies for other application areas. HTTP cookies are small files that our website stores on your computer. These cookie files are automatically placed in the cookie folder, almost the “brain” of your browser. A cookie consists of a name and a value. When defining a cookie, one or more attributes must also be specified.
Cookies store certain user data about you, such as language or personal page settings. When you visit our site again, your browser returns the “user-related” information to our site. Thanks to cookies, our website knows who you are and gives you the setting you are used to. In some browsers, each cookie has its own file, in others, such as Firefox, all cookies are stored in a single file.
There are both first-party cookies and third-party cookies. First-party cookies are created directly from our site, third-party cookies are created by partner websites (e.g. Google Analytics). Each cookie is to be evaluated individually, as each cookie stores different data. The expiration time of a cookie also varies from a few minutes to a few years. Cookies are not software programs and do not contain viruses, trojans or other “pests”. Cookies also cannot access information from your PC.
For example, cookie data may look like this:
Name: _ga
Value:GA1.2.1326744211.152121221900-9
Purpose of use: Differentiation of website visitors
Expiration date: after 2 years
These minimum sizes should be supported by a browser:
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- At least 4096 bytes per cookie
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- At least 50 cookies per domain
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- At least 3000 cookies in total
What types of cookies are there?
The question of which cookies we use in particular depends on the services used and will be clarified in the following sections of the Privacy Policy. At this point, we would like to briefly discuss the different types of HTTP cookies.
There are 4 types of cookies:
Essential cookies
These cookies are necessary to ensure basic functions of the website. For example, these cookies are needed if a user puts a product in the shopping cart, then continues to surf on other pages and later goes to the checkout. These cookies do not delete the shopping cart, even if the user closes his browser window.
Purposeful cookies
These cookies collect information about user behavior and whether the user receives any error messages. These cookies are also used to measure the loading time and behaviour of the website on different browsers.
Targeted cookies
These cookies provide a better user experience. For example, entered locations, font sizes, or form data are saved.
Advertising cookies
These cookies are also called targeting cookies. They are used to provide the user with individually adapted advertising. This can be very practical, but also very annoying.
Usually, when you visit a website for the first time, you are asked which of these types of cookies you want to allow. And of course, this decision is also stored in a cookie.
How can I delete cookies?
How and whether you want to use cookies is up to you. Regardless of which service or website the cookies originate, you always have the option to delete, disable or only partially allow cookies. For example, you can block third-party cookies, but allow all other cookies.
If you want to determine which cookies have been stored in your browser, if you want to change or delete cookie settings, you can find this in your browser settings:
Chrome: Delete, enable, and manage cookies in Chrome
Safari: Managing Cookies and Website Data with Safari
Firefox: Delete cookies to remove data that websites have placed on your computer
Internet Explorer: Deleting and managing cookies
Microsoft Edge: Deleting and managing cookies
If you do not want to have cookies, you can set up your browser to always inform you when a cookie is to be set. This allows you to decide whether or not to allow the cookie for each cookie. The procedure varies depending on the browser. It is best to search for the instructions in Google with the search term “Delete cookies Chrome” or “Disable cookies Chrome” in the case of a Chrome browser.
What about my privacy policy?
The so-called “cookie guidelines” have been in place since 2009. It states that the storage of cookies requires your consent. However, there are still very different reactions to these directives within EU countries. In Austria, however, this directive was transposed into Paragraph 96(4) of the Directive. 3 of the Telecommunications Act (TKG).
If you want to know more about cookies and don’t shy away from technical documentation, we recommend https://tools.ietf.org/html/rfc6265, the Request for Comments of the Internet Engineering Task Force (IETF) called “HTTP State Management Mechanism”.
Storage of personal data
Personal data that you transmit to us electronically on this website, such as your name, e-mail address, address, photos or other personal details when submitting a form or comments on the blog, will be used by us together with the time and IP address only for the purpose stated in each case, stored securely and not passed on to third parties.
We therefore use your personal data only for communication with those visitors who expressly wish to contact and for the processing of the services and products offered on this website. We do not share your personal data without consent, but we cannot rule out the possibility that such data may be viewed in the presence of unlawful conduct.
If you send us personal data by e-mail , therefore away from this website – we cannot guarantee secure transmission and the protection of your data. We recommend that you never send confidential data unencrypted by e-mail.
Rights under the General Data Protection Regulation
According to the provisions of the GDPR and the Austrian Data Protection Act (DSG), you are entitled to the following rights in principle:
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- Right to rectification (Article 16 GDPR)
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- Right to erasure (“right to be forgotten”) (Article 17 GDPR)
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- Right to restrict processing (Article 18 GDPR)
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- Right to notification – obligation to notify in connection with the rectification or deletion of personal data or the restriction of processing (Article 19 GDPR)
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- Right to data portability (Article 20 GDPR)
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- Right of objection (Article 21 GDPR)
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- Right not to be subject to a decision based solely on automated processing, including profiling (Article 22 GDPR)
If you believe that the processing of your data violates data protection law or that your data protection claims have otherwise been violated in a way, you can complain to the supervisory authority, which is the data protection authority in Austria, whose website you can find under https://www.dsb.gv.at/.
Evaluation of visitor behaviour
In the following privacy policy, we inform you whether and how we evaluate data from your visit to this website. The analysis of the collected data is usually anonymous and we cannot indemnify your behaviour on this website on you.
You can find out more about the possibilities of this evaluation of the visit data in the following data protection declaration.
TLS encryption with https
We use https to transmit data securely on the Internet (data protection by technical design Article 25 paragraph 1 GDPR). By using Transport Layer Security (TLS), an encryption protocol for secure data transmission over the Internet, we can ensure the protection of sensitive data. You can recognize the use of this data transmission protection by the small lock symbol at the top left of the browser and the use of the https scheme (instead of http) as part of our Internet address.
Newsletter Privacy Policy
When you sign up for our newsletter, you submit the above personal data and give us the right to contact you by e-mail. We use the data stored in the context of the registration for the newsletter exclusively for our newsletter and do not pass it on.
If you unsubscribe from the newsletter – you will find the link for this in each newsletter at the bottom – then we will delete all data that was saved when you subscribed to the newsletter.
MailChimp Privacy Policy
We send newsletters with MailChimp and use on this website functions of the newsletter service MailChimp of the company The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308 USA to record newsletter registrations.
General information about MailChimp
Rocket Science Group LLC (MailChimp) maintains online platforms that enable our users to stay in touch with their subscribers, primarily by email. They allow users to upload e-mail addresses and other subscriber profile information, such as name, physical address, and other demographic information, to the MailChimp database. This information is used to send e-mail and enable the use of certain other MailChimp features for these users. In accordance with the published privacy policy, MailChimp shares some information with third parties to provide and support the services mailchimp offers to users. MailChimp also shares some information with third-party advertising partners to better understand users’ needs and interests so that more relevant content and targeted advertising can be provided to those users and other users.
Newsletter Registration
When you subscribe to our newsletter on our website, the data entered will be stored by MailChimp.
Deletion of your data
You can withdraw your consent to receive our newsletter at any time within the received e-mail by clicking on the link at the bottom. If you have unsubscribed by clicking on the unsubscribe link, your data will be deleted from MailChimp.
Newsletter Evaluation
When you receive a newsletter through MailChimp, information such as IP address, browser type and e-mail program is stored to give us information about the performance of our newsletter. MailChimp can use the images built into the HTML emails called Web Beacons (see https://kb.mailchimp.com/reports/about-open-trackingfor details) to determine whether the email has arrived, whether it has been opened, and whether links have been clicked. All this information is stored on MailChimp’s servers, not on this website.
MailChimp is an active participant in the EU-U.S. Privacy Shield Framework, which regulates the correct and secure transfer of personal data. More information can be found on https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG. You can find out more about the use of cookies at MailChimp on https://mailchimp.com/legal/cookies/, information on data protection at MailChimp (Privacy) can be found on https://mailchimp.com/legal/privacy/.
MailChimp Order Data Processing Contract
We have signed a data processing addendum agreement with MailChimp. This agreement is used to secure your personal data and ensures that MailChimp complies with the applicable data protection regulations and does not pass on your personal data to third parties.
More information on this contract can be found on http://mailchimp.com/legal/forms/data-processing-agreement/.
Google Fonts Local Privacy Policy
On our website we use Google Fonts of the company Google Inc. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA). We have integrated the Google fonts locally, i.e. on our web server , not on Google’s servers. As a result, there is no connection to Google servers and therefore no data transmission or storage.
What are Google Fonts?
In the past, Google Fonts was also called Google Web Fonts. This is an interactive directory with over 800 fonts that Google LLC provides free of charge. With Google Fonts, you could use fonts without uploading them to your own server. However, in order to prevent any information transfer to Google servers, we have downloaded the fonts to our server. In this way, we act in compliance with data protection and do not forward data to Google Fonts.
Unlike other web fonts, Google gives us unrestricted access to all fonts. So we can access a sea of fonts without restrictions and get the most out of our website. For more information about Google Fonts and other questions, please visit https://developers.google.com/fonts/faq?tid=121221900.
Google Maps Privacy Policy
We use Google Maps of Google Inc. on our website. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA). With Google Maps, we can show you locations better and thus adapt our service to your needs. By using Google Maps, data is transferred to Google and stored on the Google servers. Here we want to go into more detail about what Google Maps is, why we use this Google service, what data is stored and how you can prevent it.
What is Google Maps?
Google Maps is an internet map service provided by Google Inc. With Google Maps, you can search online from a PC, tablet, or app to find exact locations of cities, attractions, accommodations, or businesses. If companies are represented on Google My Business, more information about the company is displayed in addition to the location. To view the way to get there, map snippets of a location can be integrated into a website using HTML code. Google Maps shows the earth’s surface as a road map or as an aerial or satellite image. Thanks to the Street View images and the high-quality satellite images, very accurate representations are possible.
Why do we use Google Maps on our website?
All our efforts on this page are aimed at providing you with a useful and meaningful time on our website. By integrating Google Maps, we can provide you with the most important information about various locations. You can see at a glance where we have our headquarters. The directions always show you the best or fastest way to us. You can get there for routes by car, by public transport, on foot or by bike. For us, the provision of Google Maps is part of our customer service.
What data is stored by Google Maps?
In order for Google Maps to fully offer its service, the company must collect and store data from you. This includes, among other things, the search terms entered, your IP address and also the latitude or longitude coordinates. Use the route planner function to also save the entered start address. However, this data storage happens on the websites of Google Maps. We can only inform you about this, but we cannot influence you. Since we have integrated Google Maps into our website, Google sets at least one cookie (name: NID) in your browser. This cookie stores data about your user behaviour. Google primarily uses this data to optimize its own services and to provide you with personalized, personalized advertising.
The following cookie is set due to the integration of Google Maps in your browser:
Name: Nid
Value: 188=h26c1Ktha7fCQTx8rXgLyATyITJ121221900-5
Purpose of use: NID is used by Google to customize ads to suit your Google search. With the help of the cookie, Google “remembers” your most frequently entered searches or your previous interaction with ads. This way you always get customized ads. The cookie contains a unique ID that Google uses to collect your personal settings for advertising purposes.
Expiration date: after 6 months
Note: We cannot guarantee completeness of the data stored. Especially when using cookies, changes can never be ruled out. In order to identify the nid cookie, a separate test page was created, where only Google Maps was involved.
How long and where is the data stored?
Google servers are located in data centers around the world. However, most servers are located in America. For this reason, your data is also increasingly stored in the USA. Here you can find out exactly where the Google data centers are located: https://www.google.com/about/datacenters/inside/locations/?hl=de
Google distributes the data on different data carriers. This makes the data more accessible and better protected from possible attempts at tampering. Each data center also has special emergency programs. For example, if there are problems with Google hardware or if a natural disaster paralyzes the servers, the data will almost certainly remain protected.
Google stores some data for a specified period of time. For other data, Google only offers the possibility to delete it manually. Furthermore, the company also anonymizes information (such as advertising data) in server logs by providing part of the IP address and cookie information according to 9 or 18 months.
How can I delete my data or prevent data storage?
The automatic deletion of location and activity data, introduced in 2019, stores location and web/app activity information for either 3 or 18 months, depending on your decision, and then deletes it. In addition, you can also manually delete this data from the history via the Google account at any time. If you want to completely prevent your location tracking, you must pause the “Web and App Activity” section of the Google Account. Click Data and Personalization, and then click the Activity Setting option. Here you can turn the activities on or off.
In your browser, you can also disable, delete or manage individual cookies. Depending on which browser you are using, this always works a little differently. The following instructions show how to manage cookies in your browser:
Chrome: Delete, enable, and manage cookies in Chrome
Safari: Managing Cookies and Website Data with Safari
Firefox: Delete cookies to remove data that websites have placed on your computer
Internet Explorer: Deleting and managing cookies
Microsoft Edge: Deleting and managing cookies
If you do not want to have cookies, you can set up your browser to always inform you when a cookie is to be set. This allows you to decide whether to allow it or not for each cookie.
Google is an active participant in the EU-U.S. Privacy Shield Framework, which regulates the correct and secure transfer of personal data. More information can be found on https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG. If you want to know more about Google’s data processing, we recommend the company’s in-house privacy policy at https://policies.google.com/privacy?hl=de.
Google Analytics Privacy Policy
We use Google Analytics from Google LLC (1600 Amphitheatre Parkway Mountain View, CA 94043, USA) on this website to statistically evaluate visitor data. Google Analytics uses target-oriented cookies.
Cookies from Google Analytics
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- _ga
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- Expiration time: 2 years
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- Usage: Differentiation of website visitors
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- Example value: GA1.2.1326744211.1521212221900
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- _ga
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- _gid
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- Expiration time: 24 hours
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- Usage: Differentiation of website visitors
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- Example value: GA1.2.1687193234.152121221900
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- _gid
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- _gat_gtag_UA_
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- Expiration time: 1 minute
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- Usage: Used to throttle the request rate. When Google Analytics is provided through the Google Tag Manager, this cookie is named _dc_gtm_ .
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- Example value: 1
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- _gat_gtag_UA_
For more information on terms of use and data protection, see http://www.google.com/analytics/terms/de.html or https://support.google.com/analytics/answer/6004245?hl=de.
Pseudonymization
Our concern in the sense of the GDPR is the improvement of our offer and our website. Since the privacy of our users is important to us, the user data is pseudonymized.
Deactivation of data collection by Google Analytics
The browser add-on to disable Google Analytics JavaScript (ga.js, analytics.js, dc.js) helps website visitors prevent Google Analytics from using their data.
You can prevent the collection of data generated by the cookie and related to your use of the website to Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de
Google Analytics Demographics and Interests Reports
We’ve turned on advertising reporting features in Google Analytics. The demographic and interest reports contain information on age, gender and interests. This allows us to get a better picture of our users without being able to assign this data to individual persons. Learn more about the advertising features on https://support.google.com/analytics/answer/3450482?hl=de_AT&utm_id=ad.
You can stop using your Google Account’s activities and information under “Advertising Settings” on https://adssettings.google.com/authenticated by checking box.
Google Analytics Addendum to Data Processing
We have entered into a direct customer agreement with Google to use Google Analytics by accepting the “Data Processing Addendum” in Google Analytics.
You can find more about the data processing supplement for Google Analytics here: https://support.google.com/analytics/answer/3379636?hl=de&utm_id=ad
Embedded Social Media Elements Privacy Policy
We include elements of social media services on our website to display images, videos and texts.
By visiting pages representing these elements, data is transferred from your browser to the respective social media service and stored there. We do not have access to this data.
The following links will take you to the pages of the respective social media services where it explains how they handle your data:
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- Instagram privacy policy: https://help.instagram.com/519522125107875
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- For YouTube, the Google Privacy Policy applies: https://policies.google.com/privacy?hl=de
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- Facebook data timeline: https://www.facebook.com/about/privacy
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- Twitter Privacy Policy: https://twitter.com/de/privacy
Facebook Privacy Policy
We use selected Facebook tools from Facebook on our website. Facebook is a social media network of Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland. With these tools, we can offer you and people who are interested in our products and services the best possible offer. Below we give an overview of the various Facebook tools, what data is sent to Facebook and how you can delete this data.
What are Facebook tools?
In addition to many other products, Facebook also offers the so-called “Facebook Business Tools”. This is the official name of Facebook. However, since the term is hardly known, we decided to call it just Facebook tools. These include:
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- Facebook pixels
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- social plug-ins (such as the “Like” or “Share” button)
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- Facebook Login
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- Account Kit
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- APIs (Programming Interface)
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- SDKs (collection of programming tools)
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- Platform integrations
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- Plugins
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- Codes
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- Specifications
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- Documentation
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- Technologies and services
Through these tools, Facebook extends services and has the ability to receive information about user activities outside of Facebook.
Why do we use Facebook tools on our website?
We only want to show our services and products to people who are really interested in them. With the help of ads (Facebook ads), we can reach these very people. In order to show users suitable advertising, however, Facebook needs information about people’s wishes and needs. In this way, information about user behaviour (and contact details) is made available to the company on our website. As a result, Facebook collects better user data and allows interested people to view the appropriate advertising about our products or services. The tools thus enable tailor-made advertising campaigns on Facebook.
Facebook calls data about your behavior on our website “event data”. These are also used for measurement and analysis services. Facebook can thus create “campaign reports” on our behalf about the impact of our advertising campaigns. Furthermore, analyses give us a better insight into how you use our services, website or products. As a result, we use some of these tools to optimize your user experience on our website. For example, you can use the social plug-ins to share content directly on Facebook on our site.
What data is stored by Facebook tools?
By using individual Facebook tools, personal data (customer data) can be sent to Facebook. Depending on the tools used, customer data such as name, address, telephone number and IP address can be sent.
Facebook uses this information to match the data with the data it has of you (if you are a Facebook member). Before customer data is transmitted to Facebook, a so-called “hashing” takes place. This means that an arbitrary record is transformed into a string. This is also used to encrypt data.
In addition to the contact details, “event data” is also transmitted. “Event Data” refers to the information we receive about you on our website. For example, which subpages you visit or which products you buy from us. Facebook does not share the information received with third parties (such as advertisers), unless the company has explicit permission or is legally obligated to do so. “Event data” can also be connected to contact details. This allows Facebook to offer better personalized advertising. After the already mentioned reconciliation process, Facebook deletes the contact data again.
In order to deliver ads in an optimized manner, Facebook uses the event data only if it has been combined with other data (which has been collected by Facebook in other ways). Facebook also uses this event data for security, protection, development and research purposes. Many of this data is transmitted to Facebook via cookies. Cookies are small text files that are used to store data or information in browsers. Depending on the tools used and whether you are a Facebook member, different types of cookies are created in your browser. In the descriptions of the individual Facebook tools, we go into more detail about individual Facebook cookies. General information about the use of Facebook cookies can also be found on https://www.facebook.com/policies/cookies.
How long and where is the data stored?
Basically, Facebook stores data until it is no longer needed for its own services and Facebook products. Facebook has distributed servers all over the world where your data is stored. However, customer data will be deleted within 48 hours after it has been matched with their own user data.
How can I delete my data or prevent data storage?
In accordance with the General Data Protection Regulation, you have the right to access, rectify, transfer and delete your data.
A complete deletion of the data will only take place if you completely delete your Facebook account. Here’s how deleting your Facebook account works:
1) On the right side of Facebook, click Settings.
2) Then click on “Your Facebook Information” in the left column.
3) Now click “Deactivation and Deletion”.
4) Select “Delete account” now and then click “Next and Delete Account”
5) Now enter your password, click on “Next” and then on “Delete account”
The data that Facebook receives via our website is stored, among other things, via cookies (e.g. for social plugins). In your browser, you can disable, delete or manage individual or all cookies. Depending on which browser you are using, this works in different ways. The following instructions show how to manage cookies in your browser:
Chrome: Delete, enable, and manage cookies in Chrome
Safari: Managing Cookies and Website Data with Safari
Firefox: Delete cookies to remove data that websites have placed on your computer
Internet Explorer: Deleting and managing cookies
Microsoft Edge: Deleting and managing cookies
If you do not want to have cookies, you can set up your browser to always inform you when a cookie is to be set. This allows you to decide whether to allow it or not for each cookie.
Facebook is an active participant in the EU-U.S. Privacy Shield Framework, which regulates the correct and secure transfer of personal data. More information can be found on https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG. We hope we have brought you the most important information about the use and data processing by the Facebook tools. If you want to learn more about how Facebook uses your data, we recommend the data policies on https://www.facebook.com/about/privacy/update.
YouTube Privacy Policy
We have built in YouTube videos on our website. So we can present you interesting videos directly on our site. YouTube is a video portal that has been a subsidiary of Google LLC since 2006. The video portal is operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit a page on our website that has embedded a YouTube video, your browser automatically connects to the servers of YouTube or Google. Different data is transferred (depending on the settings). Google is responsible for all data processing and google’s data protection is therefore also applicable.
In the following, we want to explain in more detail what data is being processed, why we have included YouTube videos and how you can manage or delete your data.
What is YouTube?
On YouTube, users can watch, rate, comment and upload videos for free. Over the past few years, YouTube has become one of the most important social media channels in the world. To enable us to view videos on our website, YouTube provides a code snippet that we have built into our site.
Why do we use YouTube videos on our website?
YouTube is the video platform with the most visitors and the best content. We strive to provide you with the best possible user experience on our website. And of course interesting videos must not be missing. With the help of our embedded videos, we provide you with other helpful content in addition to our texts and images. In addition, the embedded videos make it easier for our website to find our website on the Google search engine. Even if we run ads through Google Ads, thanks to the data collected, Google can really only show these ads to people who are interested in our offerings.
What data is stored by YouTube?
As soon as you visit one of our sites that has a YouTube video built in, YouTube sets at least one cookie that stores your IP address and our URL. If you are logged into your YouTube account, YouTube can usually associate your interactions on our website with cookies to your profile. This includes data such as session duration, bounce rate, approximate location, technical information such as browser type, screen resolution, or your Internet service provider. Other data may include contact information, any reviews, sharing content via social media, or adding to your favorites on YouTube.
If you’re not signed in to a Google account or Youtube account, Google stores data with a unique identifier associated with your device, browser, or app. For example, your preferred language setting is retained. But many interaction data cannot be stored because fewer cookies are set.
In the following list we show cookies that were set in a test in the browser. On the one hand, we show cookies that are set without a registered YouTube account. On the other hand, we show cookies that are set with a registered account. The list cannot claim to be exhaustive, because the user data always depends on the interactions on YouTube.
Name: YSC
Value: b9-CV6ojI5Y121221900-1
Purpose of use: This cookie registers a unique ID to store statistics of the watched video.
Expiration date: after the end of the session
Name: Pref
Value: f1=50000000
Purpose of use: This cookie also registers your unique ID. Google gets statistics about how to use YouTube videos on our website via PREF.
Expiration date: after 8 months
Name: Gps
Value: 1
Purpose of use: This cookie registers your unique ID on mobile devices to track the GPS location.
Expiration date: after 30 minutes
Name: VISITOR_INFO1_LIVE
Value: 95Chz8bagyU
Purpose of use: This cookie tries to estimate the bandwidth of the user on our websites (with built-in YouTube video).
Expiration date: after 8 months
Other cookies that are set when you are logged in with your YouTube account:
Name: APISID
Value: zILlvClZSkqGsSwI/AU1aZI6HY7121221900-
Purpose of use: This cookie is used to create a profile about your interests. The data is used for personalized advertisements.
Expiration date: after 2 years
Name: CONSENT
Value: YES+AT.de+20150628-20-0
Purpose of use: The cookie stores the status of a user’s consent to the use of various Google services. CONSENT also serves security to verify users and protect user data from unauthorized attacks.
Expiration date: after 19 years
Name: HSID
Value: AcRwpgUik9Dveht0I
Purpose of use: This cookie is used to create a profile about your interests. This data helps to display personalized advertisements.
Expiration date: after 2 years
Name: LOGIN_INFO
Value: AFmmF2swRQIhALl6aL…
Purpose of use: This cookie stores information about your login data.
Expiration date: after 2 years
Name: SAPISID
Value: 7oaPxoG-pZsJuuF5/AnUdDUIsJ9iJz2vdM
Purpose of use: This cookie works by uniquely identifying your browser and device. It is used to create a profile about your interests.
Expiration date: after 2 years
Name: Sid
Value: oQfNKjAsI121221900-
Purpose of use: This cookie stores your Google Account ID and your last login time in digitally signed and encrypted form.
Expiration date: after 2 years
Name: SIDCC
Value: AN0-TYuqub2JOcDTyL
Purpose of use: This cookie stores information on how you use the website and what advertisements you may have seen before visiting our site.
Expiration date: after 3 months
How long and where is the data stored?
The data you receive and process from you is stored on the Google servers. Most of these servers are located in America. Under https://www.google.com/about/datacenters/inside/locations/?hl=de, you can see exactly where Google’s data centers are located. Your data is distributed on the servers. This speeds up the retrieval of the data and better protects it from manipulation.
Google stores the collected data for different lengths of time. Some data can be deleted at any time, others are automatically deleted after a limited time and others are saved by Google for a long time. Some data (such as items from My Activity, photos or documents, products) stored in your Google Account will remain stored until you delete it. Even if you’re not signed in to a Google Account, you can delete some data associated with your device, browser, or app.
How can I delete my data or prevent data storage?
Basically, you can delete data manually in the Google Account. The automatic deletion of location and activity data, introduced in 2019, stores information for either 3 or 18 months, depending on your decision, and then deletes it.
Whether you have a Google account or not, you can configure your browser to delete or disable cookies from Google. Depending on which browser you are using, this works in different ways. The following instructions show how to manage cookies in your browser:
Chrome: Delete, enable, and manage cookies in Chrome
Safari: Managing Cookies and Website Data with Safari
Firefox: Delete cookies to remove data that websites have placed on your computer
Internet Explorer: Deleting and managing cookies
Microsoft Edge: Deleting and managing cookies
If you do not want to have cookies, you can set up your browser to always inform you when a cookie is to be set. This allows you to decide whether to allow it or not for each cookie. Since YouTube is a subsidiary of Google, there is a common privacy policy. If you want to know more about the handling of your data, we recommend the privacy policy under https://policies.google.com/privacy?hl=de.
YouTube Subscribe Button Privacy Policy
We have installed the YouTube Subscribe button on our website. You can usually recognize the button by the classic YouTube logo. The logo shows the words “Subscribe” or “YouTube” against a red background in white font and the white “Play symbol” to the left. However, the button can also be displayed in a different design.
Our YouTube channel offers you funny, interesting or exciting videos again and again. With the built-in “Subscribe” button you can subscribe to our channel directly from our website and do not have to go to the YouTube website. We want to make access to our comprehensive content as easy as possible. Please note that YouTube may store and process data from you as a result.
If you see a built-in subscription button on our site, YouTube sets at least one cookie, according to Google. This cookie stores your IP address and our URL. YouTube can also learn about your browser, your approximate location, and your default language. In our test, the following four cookies were set without being logged in to YouTube:
Name: YSC
Value: b9-CV6ojI5121221900Y
Purpose of use: This cookie registers a unique ID to store statistics of the watched video.
Expiration date: after the end of the session
Name: Pref
Value: f1=50000000
Purpose of use: This cookie also registers your unique ID. Google gets statistics about how to use YouTube videos on our website via PREF.
Expiration date: after 8 months
Name: Gps
Value: 1
Purpose of use: This cookie registers your unique ID on mobile devices to track the GPS location.
Expiration date: after 30 minutes
Name: VISITOR_INFO1_LIVE
Value: 12122190095Chz8bagyU
Purpose of use: This cookie tries to estimate the bandwidth of the user on our websites (with built-in YouTube video).
Expiration date: after 8 months
Note: These cookies were set after a test and cannot claim to be complete.
If you are logged into your YouTube account, YouTube can store many of your actions/interactions on our website using cookies and associate them with your YouTube account. For example, YouTube gets information about how long you surf our site, what type of browser you use, what screen resolution you prefer, or what actions you perform.
YouTube uses this data to improve its services and offerings, and to provide analytics and statistics to advertisers (who use Google Ads).
SoundCloud Privacy Policy
We use on our website functions of the social media network SoundCloud of the company SoundCloud Limited, Rheinsberger Str. 76/77, 10115 Berlin, Germany.
By using SoundCloud features such as playing music, data (IP address, browser data, date and time, cookies) is transmitted to SoundCloud, stored and evaluated.
If you have a SoundCloud account and are signed in, this information will be associated with your personal account and the data stored therein.
The privacy policy, what information SoundCloud collects and how it uses it can be found on https://soundcloud.com/pages/privacy.
Amazon Partner Program Privacy Policy
We are a participant in the Amazon Partner Program, which allows you to place Amazon ads and partner links on websites. This placement of Amazon Advertising will result in an advertising expense refund.
In order to understand the origin of orders, Amazon uses cookies.
The responsible body within the meaning of the data protection laws are Amazon Europe Core S.A.R.l., Amazon EU S.A.R.L., Amazon Services Europe S.A.R.L. and Amazon Media EU S.A.R.L., all four located 5, Rue Plaetis, L-2338 Luxembourg and Amazon Instant Video Germany GmbH, 28, 80807 Munich. Amazon Deutschland Services GmbH, Marcel-Breuer-Str. 12, 80807 Munich, is acting as data processor on its behalf.
The privacy policy, what information Amazon collects and how it uses it can be found on https://www.amazon.de/gp/help/customer/display.html/ref=footer_privacy?ie=UTF8&nodeId=3312401.
Source: Created with Content Marketing AdSimple’s Privacy Generator in cooperation with augenlaserinfo.com
ESA Lost & Found Chip – deposited data
Our Lost & Found NFC chip contains personal data, such as the name, address, phone number of the ESA customer. The corresponding chips also point to a corresponding Lost & Found page in our website. For due cause we must point out that crawlers used by Internet search engines can read data and then report it in the search results.
We try to avoid this by prohibiting web crawling on the respective pages, but we cannot guarantee that this instruction will be taken into account. We therefore discuss the data stored in the chip with the respective client before creating the chip. Furthermore, we do not disclose the exact address of our customers, so that a person who has a dog registered with us can only contact the dog owner by telephone and ask for the exact address.
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Obligation to provide information in accordance with Section 5 of the E-Commerce Act, Section 14 of the German Business Code, Section 63 of the German Commercial Code and the Obligation to Disclose pursuant to Section 25 of the Media Act. ESAeurop …
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